Air Conditioning Service Plan

As a full-service home comfort provider, HGM provides more than just heating equipment service; we now offer an Air Conditioning Service Plan as well. Like our Super Value and Total Comfort plans, the Air Conditioning Service plan covers all the most common issues affecting cooling systems. The plan includes:

  • FREE System Tune-Up* & Safety Check
  • 24/7/365 Priority Service
  • 20% Discount on Parts & Labor Repairs
  • Increased Indoor Air Quality
  • Additional Savings: Combine with Another Service Plan for a 20% Discount

*Performed annually, our free air conditioning system tune-up maximizes your cooling equipment’s operating efficiency and prolongs its lifespan. The tune-up consists of an 11-part procedure, in which our experts:

  1. Clean or replace standard 1″ air filters.
  2. Inspect and clean inside cooling coil (if accessible) .
  3. Inspect and clean condensate pans, drain lines, and condensate pumps; inspect condensate lines for leaks.
  4. Inspect and clean outdoor condenser coil.
  5. Lubricate motors and bearings where applicable.
  6. Inspect and tighten electrical connections in equipment.
  7. Inspect contactors and relays for pitting and burnt contact points.
  8. Monitor voltage and amp draw on motors.
  9. Monitor refrigerant pressures for proper charge (does not include adding refrigerant).
  10. Inspect thermostat and controls for proper operation.
  11. Inspect and test all safety controls.

With an Air Conditioning Service Plan, you won’t have to worry about whether or not your cooling system is ready to stand up to the next big heat wave. Instead, you’ll rest easy and keep coo

Improving Indoor Air Quality with Improved Filtration

The U.S. Environmental Protection Agency (EPA) lists indoor air pollutants as one of the top five modern environmental health risks. From pet dander and mold spores to cigarette smoke and the noxious chemical odors given off by cleaning agents, many households harbor a variety of potentially harmful contaminants. Fitting your portable air conditioning equipment with a specialized air filter can help you to control or eliminate indoor impurities while also improving health and living conditions in the home.

Today there are a wide range of portable filter options available, from simple pre-filters that eliminate larger particles to activated carbon and antimicrobial filters that target tiny molecular irritants and hazardous microorganisms.

Let’s take a closer look at these filters and why you should consider adding one to your air conditioning system.


Air conditioning (Heat Pump) systems are more and more being called upon in the UK hotel trade to take the brunt of our indoor temperature requirements during the year. These units are therefore required to run throughout the year. So a poorly maintained unit failing could leave your rooms freezing cold or far too hot, and this will no doubt reflect badly on the hotel.
Therefore we have compiled top tips for both Air conditioning maintenance and cooling and heating pointers to ensure that you get the most out of your system…and also save money!

5 tips for Air conditioning heat pump maintenance:

  1. Dirt and dust can affect a thermostat’s calibration and (surprisingly) can mean that the thermostat is actually running at the wrong setting, increasing energy bills. Keep it clean!
  2. Check the Filters, these need to be regularly cleaned or replaced (depending on the type of system) to reduce an air con’s energy consumption by up to 30%.
  3. Airflow through the outdoor condensing unit can be blocked by bent aluminium fins on the condenser coils. These fins can be knocked out of place easily by people sitting on them or standing near them, but can thankfully be maintained (and restored). Make sure staff and smoking areas are not situated near these units.
  4. Ensure that the seals around windows (as well as between the air con and the window frame) are in good condition to keep cool or warm air in the building. The seal on the actual air con needs to be in direct contact with the metal casing. Moisture is your worst enemy here, damaging the seal and allowing nice cool or warm air to escape. Air conditioning professionals should be carrying out seal duct leakage tests for central systems to pinpoint any problems.
  5. Clogged condensate drains make it an uphill struggle for units to reduce the humidity in your hotel and also even more critical, can cause water leaks leading to wall and floor damage. A sign that there is a problem with your condensate drains is if there is any discolouration on your walls. As you all know, decorating can be extremely costly, which is particularly frustrating if wallpaper and carpet needs to be replaced because of such a basic issue. These drains need to be cleaned and disinfected at least annually by a trained Engineer as this involves taking the cover off the indoor unit to clean out the evaporator drip tray and drain.

5 tips for Air conditioning efficiency:

  1. Don’t turn your thermostat to a colder setting to cool your hotel quickly on a hot day. This simply doesn’t cool a building any faster, and is likely to result in a bigger bill.
  2. Make sure if you are purchasing new equipment that the units are “inverter driven” rather than conventional (sometimes cheaper to initially purchase) direct drive compressor units that are sometimes offered. These units are either on or off and means that you are running at 100% capacity at all times so you are using 100% energy. Inverter driven units start up slowly (reducing start up energy) then when the room is to temperature the compressor slows down reducing the energy used. These units can save up to 50% on energy so in the long run are far more cost effective.
  3. Shut off the fan in conjunction with the compressor, which is usually achieved on most air conditioning units by setting the “auto” mode that is available within the fan setting. In basic terms, this means that the central fan shouldn’t be providing air circulation for the entire building, with circulating fans then being used in individual rooms to circulate the air.
  4. Set ceiling fans to spin in a counter-clockwise direction to push the hot air towards the ceiling. It is also recommended that you use small fans to circulate air, and get that hot air to rise quicker.
  5. Replace old air conditioners with new energy efficient qualified central units to substantially increase efficiency. It’s understandable that businesses don’t want to splash out on new air cons due to costs, but trust me, the savings will pay for itself and save you a lot of hassle if you don’t have technicians available to quickly resolve any problems.
Special cleaner to clean and disinfect vehicle air conditioning systems

Disinfects, cleans and protects

  • Reliably eliminates germs, bacteria and fungus
  • Effectively neutralises unpleasant odours
  • Inhibits allergic reactions that can be triggered by bacteria and other micro-organisms

Extra-long hose with special nozzle for direct application to the air-conditioning unit heat exchanger

  • Achieves long-term effect by disinfecting and cleaning at the “point of origin”
  • Thorough spray cleaning also penetrates thicker, greasy layers of dirt

Effectiveness certified by external institute

  • Proven to kill germs
  • 100% reduction in number of microbes after just 5 minutes

Air Quality Testing